Subscription & Cancellation Policy

Subscription & Cancellation Policy

Last updated: 11 September 2026

This policy applies to recurring ZionFlow products, including ZionFlow Growth Pro.

Monthly renewal

Growth Pro is offered as a recurring monthly subscription. The current standard price is R299 per month, while the price and billing terms shown at checkout at the time you subscribe control your purchase. The subscription renews automatically until cancelled.

Billing

The payment method selected at checkout may be charged automatically for each renewal period through Shopify and the applicable subscription or payment provider.

Cancelling future renewals

You may cancel to stop future renewals using the available subscription-management method or by emailing hello@zionflow.co.za. To avoid another scheduled renewal, submit the cancellation before that renewal is processed.

If a cancellation is submitted after a renewal has already been processed, it will ordinarily stop the following renewal, subject to any mandatory right to cancel or obtain a refund under applicable law.

Access after cancellation

Unless applicable law or a specific product term requires otherwise, access generally continues until the end of the period already paid for and then paid subscription features may end.

Refunds

Subscription payments are not normally refunded solely because the service was not used during a paid period. Verified duplicate charges, charges after a valid timely cancellation, material non-delivery and any legally required refunds will be investigated.

Skip or pause

If your subscription-management interface offers skip, pause or similar controls, the conditions shown there apply.

Failed payments

Access may be restricted or suspended if a renewal payment fails. Restoring payment may restore access where the subscription remains active.

Future changes

ZionFlow may change future subscription features or pricing. Where notice or consent is required by law or the payment platform, that process will be followed.

Privacy after cancellation

Cancelling does not automatically delete order records, customer-account data or information that must be retained for legitimate business or legal purposes. Privacy requests are handled under the Privacy & POPIA Policy.